399 Casino Privacy Policy — Our commitment to protecting your data

Your personal information is handled with the utmost care at 399 Casino. This privacy policy clearly explains what data we collect, why we collect it, and how it is kept secure.

SSL Encrypted Never Sold to Third Parties Fully Confidential
Last Updated: January 2026
256-bit
SSL encryption
0
Sold to Third Parties
24/7
Security monitoring
GDPR
Quality Standards

This privacy policy applies to all services on the 399 Casino platform. By using our site, you are considered to have accepted this policy. For any questions, Help Center Contact us.

01 Introduction to the Privacy Policy

The 399 Casino Privacy Policy explains what information we collect about you, how we use it, and how we keep it secure. We believe every member's privacy is a fundamental right, and protecting it is one of our most important responsibilities.

In today's digital world, many platforms aren't transparent about how they handle user data. At 399 Casino, we take a different approach. Every piece of information you share with us is held in trust — and we treat it that way.

📌 This privacy policy may be updated at any time. When changes are made, we will notify you via email or platform notification, and the "Last Updated" date on this page will be revised.

02 What Information We Collect

399 Casino collects information from you in two ways — directly through what you provide, and automatically through our systems. Details are outlined below:

Directly provided information:

  • Full name and date of birth
  • Mobile number and email address
  • Payment Method Details (Mobile Pay / Nagad / Rocket number)
  • Identity verification documents (NID, Passport — as part of the KYC process)
  • Information from conversations with the support team

Automatically collected information:

  • IP Address & Device Type
  • Browser type and operating system
  • Login time and session information
  • Gaming History & Transaction Records
  • Cookies and similar tracking technologies
Data Type Reason for Collection Retention Period
Personal Identity Account Creation & Verification 5 years after account closure
Payment information To complete transactions As required by legal obligations
Gaming History Dispute Resolution & Security 2 Years
Log Data Technical support and security 90 Days
Cookies Improving user experience Session or 30 days

03 Purpose of data use

399 Casino uses your data only for specific, legitimate purposes. We never use your information unnecessarily or sell it to third parties.

✅
What We Do
  • Manage Accounts
  • Keeping Transactions Secure
  • We send relevant offers
  • We provide support services
  • Prevent Fraud
❌
What We Don't Do
  • We Never Sell Your Data
  • We don't serve irrelevant ads
  • We don't share without consent
  • We don't store unnecessary data
  • We Never Misuse Your Data

04 Data Sharing & Third Parties

399 Casino does not sell or transfer your personal information to third parties for commercial purposes. However, limited data may need to be shared in certain specific circumstances:

  • Payment Processors: Necessary information is shared with Mobile Pay, Nagad, or other payment gateways to process your transactions.
  • Legal authorities: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
  • Fraud investigation: Relevant authorities may be assisted in investigating security breaches or fraudulent activity.
  • Technology Partners: Technology service providers involved in running the platform may access a limited amount of data, but they are equally bound by our privacy policy.

Before sharing your data with any third party, we verify that they maintain appropriate security standards and use the information solely for the specified purpose.

05 Data protection methods

399 Casino uses industry-leading technology and practices to protect your data. Our security framework is built on multiple layers, keeping every piece of your information safe.

1
SSL/TLS encryption

Our entire website is protected by 256-bit SSL encryption. Every piece of data travelling from your browser to our servers is fully encrypted.

2
Firewall & DDoS Protection

Advanced firewall systems and DDoS protection safeguard our servers against external threats.

3
Two-Factor Authentication (2FA)

OTP verification at login prevents unauthorized access to your account.

4
Security Audit

Potential vulnerabilities are identified and addressed through regular security audits and penetration testing.

5
Limited Access Policy

Only authorized members of our internal team can access specific user data.

06 Cookies Policy

399 Casino uses cookies on its website to enhance your browsing experience. Cookies are small text files stored on your device.

  • Essential Cookies: Essential for login sessions and security. Without these, the site will not function properly.
  • Functional Cookies: Remembers your preferences such as language and settings.
  • Analytics Cookies: Help us understand how users interact with the site, which we use to improve our services.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to stop working properly.

07 Your rights

Under 399 Casino's Privacy Policy, you have the following rights:

  • Right to access: You can request to know what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to deletion: You may request deletion of your data under certain conditions.
  • Right to object to processing: You can object to the use of your data for specific purposes.
  • Right to Opt Out of Marketing: You can opt out of promotional emails or SMS at any time.

To exercise these rights Help Center Contact us or email support@399casino.bet.

08 Child protection policy

399 Casino strictly does not collect data from anyone under the age of 18. If we become aware that a minor's information has been collected inadvertently, it will be deleted immediately and the account will be closed.

If you believe a minor has created an account on our platform, please notify us immediately at support@399casino.bet.

09 Policy Updates

This privacy policy may be updated from time to time due to business needs, legal changes, or technical improvements. For significant changes:

  • A notification will be sent to your registered email.
  • A notification will be displayed on the platform.
  • The "Last Updated" date at the top of this page will be revised accordingly.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

10 Contact Us

For any privacy-related questions, complaints, or requests, please get in touch with us:

  • Email: support@399casino.bet
  • Help Center: /help-center
  • Support hours: 24 hours a day, 7 days a week

We typically respond within 24–48 hours. For urgent matters, please use the live chat in the help center.


Privacy FAQs

Never. 399 Casino does not sell your personal information to any third party. We only share limited data for payment processing and legal compliance purposes.

Different types of data are retained for different periods. Personal identification information is kept for 5 years after account closure, gaming history for 2 years, and log data for 90 days.

Yes, you may request deletion of your data under certain conditions. However, some data must be retained for a specified period due to legal obligations. Contact support for more details.

Yes, you can opt out of promotional emails or SMS at any time. Simply click the "Unsubscribe" link at the bottom of any email, or contact our support team to make the request.

Disabling certain essential cookies may cause issues with login or session management. Disabling analytics or functionality cookies won't break the site, but your preferences may not be saved.

How 399 Casino Protects Your Privacy

🔐

End-to-End Encryption

Every piece of your data is protected with 256-bit SSL encryption — from transactions to personal details, everything stays secure.

🚫

No Data Selling

We never sell your data to third parties. Your privacy is the foundation of everything we do.

👁️

Transparent data use

Everything is clearly stated — what data is collected and why. There are no hidden agendas.

⚙️

In Your Control

You can request to view, correct, or delete your data at any time. You're always in control.

🕵️

Regular security audits

Potential vulnerabilities are identified and addressed through regular penetration testing and security audits.

📋

GDPR compliant

We comply with international data protection standards, ensuring the highest level of security for your information.

🔒
Play Safe

Your data is completely secure. Register now and enjoy with total peace of mind.

Register

Already have an account? Log in

Security Assurance
256-bit SSL
Fully Encrypted
2-step verification
OTP-Secured Login
No Data Sold — Ever
100% privacy guaranteed
24/7 monitoring
Round-the-Clock Security
Contact

Your Data Is Safe — Get Started Today

Your privacy is always protected at 399 Casino. Register with confidence and enjoy the best gaming experience in Bangladesh.

বাংলা